This Privacy Policy describes how Bxb ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application and related services (collectively, the "Service").
By using the Bxb Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.
1. Information We Collect
We collect several types of information from and about users of our Service:
a. Personal Information You Provide to Us Directly:
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Listing Information: When you create an advertisement for a vehicle or number plate, you provide details such as:
- Vehicle make, model, year, mileage, color, VIN (Vehicle Identification Number - *optional, but may be requested for verification*), price, and description.
- Number plate details (numbers, letters, series), condition, and price.
- Photos/Videos of the vehicle or number plate.
- Communication Information: If you contact us directly (e.g., customer support, feedback), we will collect the content of your communications, your contact details, and any other information you choose to provide.
- Payment Information: If we introduce paid features (e.g., promoted listings), we may collect payment details (e.g., credit card number, billing address). Please note that actual payment processing is typically handled by third-party payment processors, and we do not store sensitive payment card information on our servers.
b. Information We Collect Automatically:
- Usage Data: We collect information about how you access and use the Service, such as your IP address, device type, operating system, unique device identifiers, browser type, pages viewed, time spent on the Service, and the dates and times of your visits.
- Location Information: With your permission, we may collect precise location data from your device to help you find local listings or for us to offer location-based features. You can disable location services in your device settings.
- Log Data: Server logs may record information about your use of the Service, including the type of device you use, the date and time of your visits, the pages you view, your IP address, and the address of the website you visited before coming to Bxb.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your Browse activities, remember your preferences, and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain the Service: To operate the app, create and manage your account, display advertisements, and facilitate communication between buyers and sellers.
- To Improve and Personalize the Service: To understand how users interact with our app, develop new features, enhance user experience, and tailor content and recommendations.
- To Communicate with You: To send you service-related notifications (e.g., account updates, security alerts), respond to your inquiries, and provide customer support.
- For Safety and Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities. To enforce our Terms of Service.
- For Analytics and Research: To monitor and analyze usage patterns and trends to improve the functionality and design of our Service.
- For Marketing and Promotion (with your consent): To send you promotional materials about Bxb or third-party products and services that may be of interest to you. You can opt-out of receiving marketing communications.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements, including responding to lawful requests from public authorities.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Other Users: When you place an advertisement, certain information (e.g., vehicle/plate details, photos, your general location if enabled) will be publicly visible to other users. Your contact information (phone number, email) will only be shared with other users through the app's secure messaging system or if you explicitly choose to make it public in your listing.
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, data analysis, payment processing, customer support, marketing assistance). These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Bxb, (c) prevent or investigate possible wrongdoing in connection with the Service, (d) protect the personal safety of users of the Service or the public, or (e) protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Retention
We retain your personal information for as long as necessary to provide the Service, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed for these purposes, we will delete or anonymize it.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction/Rectification: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
- Objection/Restriction: You may object to or request restriction of our processing of your personal information in certain circumstances.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
7. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
8. Children's Privacy
Our Service is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
9. International Data Transfer
As a Bahrain-based app, your information will primarily be processed and stored within Bahrain. However, some of our service providers may operate in other countries. By using our Service, you understand and agree that your information may be transferred to and stored in countries outside of Bahrain, which may have different data protection laws than those in your country. We will ensure that any such transfers comply with applicable data protection regulations.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
11. Contact Us